![]() ![]() If try to run one of the programs this is what I get. I tried following those instructions which said to 'Enter your 25-character Product Key as shown on back and follow the on-screen instructions.' However, the number on the back IS NOT the product key and trying to enter it didnt get me very far. My password is correct because I can sign on line with my password but it won't recognize it when I try to activate my product. Inside is a little booklet labeled 'Office Home & Student 2016 Product Activation'. If I hit repair now it runs and auto closes. My office 2016 will not activate, it asks me to sign in, I input user name and password and then it says sorry we have run into an error (no code given) 3 options repair now, help or close.
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